This is the privacy policy statement for Car Loans Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
When you contact Car Loans Australia, we may collect your name, contact details and information you choose to provide in your correspondence. We use this information to respond to your questions, feedback or privacy requests.
Car Loans Australia publishes general information, tools and resources. We do not accept finance or insurance applications, quote requests or borrowing requirements for referral, and we do not use your information to match or refer you to a broker, lender or insurer.
If you choose to subscribe to MoneyTips, the information you provide for that purpose is used to manage your subscription to informational content. A MoneyTips subscription is not a finance enquiry, quote request, eligibility assessment or referral request.
We may also use information where reasonably necessary to operate the website, meet our legal or regulatory obligations, investigate a complaint or maintain appropriate business records. Information collected through cookies and measurement technologies is described below.
If you do not provide information needed to respond to your correspondence or manage a subscription, we may not be able to fulfil that request.
Disclosure of Personal Information
We may disclose personal information to service providers that assist us in operating our website and managing subscriptions or correspondence. We may also disclose personal information where reasonably necessary to respond to a privacy request or complaint, or comply with legal or regulatory obligations. We do not disclose your information to brokers, lenders or insurers for referral through this website.
We do not currently disclose personal information to overseas recipients. If our information-handling practices change and personal information is likely to be disclosed to recipients outside Australia, we will update this Privacy Policy as required.
Please note: If you follow a link or advertisement to a third-party website, that website's own privacy policy and terms apply to information you provide directly to it.
Cookies and Tracking Technologies
Car Loans Australia uses cookies and similar technologies to support website functionality, maintain session information, understand how visitors interact with our website and improve system performance and user experience.
We use Google Analytics 4 for analytics and measurement, and Google Ads website tagging and Microsoft Advertising UET for advertising measurement and conversion-related functionality. These services may use cookies, pixels or similar technologies to collect information about your device, browser, pages visited and interactions with our website.
Google Signals and Google Analytics user-provided data collection are disabled, as is personalised advertising through our verified Google Analytics-to-Google Ads links. Microsoft UET enhanced conversion tracking and Microsoft Clarity are disabled for our tag, and we do not maintain remarketing audiences or lists based on that tag.
Where these technologies involve the collection, use or disclosure of personal information, we take reasonable steps to ensure that they are used consistently with applicable privacy requirements. We seek to limit the information collected to what is reasonably necessary for the relevant purpose.
You can control or disable cookies through your browser settings. Where additional consent is required for particular tracking or advertising technologies, we may provide additional notices or consent controls when you use the website.
Security and Retention of Personal Information
We take reasonable steps to protect personal information we hold from misuse, interference, loss, unauthorised access, modification and disclosure. These measures may include access controls, secure systems, authentication measures and other technical and organisational safeguards appropriate to the information being handled.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including managing subscriptions, responding to correspondence, maintaining appropriate business and compliance records, resolving complaints and meeting legal or regulatory obligations.
When personal information is no longer required to be retained, we take reasonable steps to securely destroy or de-identify it, subject to any legal or record-keeping requirements.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access, such as photocopying or postage.
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete or misleading. We will respond to access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing or provide information necessary to verify your identity before providing access to personal information.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Car loan eligibility in Australia is usually assessed by looking at your income, expenses, debts, credit history, the vehicle being financed and whether the repayments appear affordable. This guide explains how lenders may estimate borrowing capacity and what to prepare before applying. - read more
Balloon payments and residual values can make car loan repayments look more manageable, but they also create an important end-of-term obligation. This guide explains how they work in Australia, how they affect total borrowing costs, and what to check before choosing this type of loan structure. - read more
Your credit history can influence whether a lender considers your car loan application, the rate you are offered and the conditions attached to the loan. This guide explains what Australian lenders may look for, how impaired or limited credit history can affect an application, and how to prepare before applying. - read more
Car loan pre-approval can help Australian buyers understand their likely borrowing range before choosing a vehicle, but it is not the same as final loan approval. This guide explains how pre-approval, conditional approval and final approval differ, what lenders may still need to verify, and how to prepare before shopping for a car. - read more
Car loan refinancing means replacing your existing car loan with a new loan, usually to change the interest rate, repayment amount, lender or loan term. For Australian borrowers, it can be useful when market rates, credit history, income, expenses or loan needs have changed, but the potential benefits should always be weighed against fees, break costs and the total cost over the life of the loan. - read more
Australia’s latest inflation data has put car loan budgeting back under pressure, with the Australian Bureau of Statistics reporting on 28 October 2026 that annual CPI rose to 4.3% in September and trimmed mean inflation lifted to 3.6%. Coming after the Reserve Bank of Australia raised the cash rate target to 4.60% on 29 September, the figures give vehicle buyers another reason to plan around uncertain borrowing costs rather than assume cheaper finance is just around the corner. - read more
Green car finance is becoming a more visible part of Australia’s car loan market, with lenders continuing to promote discounted rates for eligible electric, hybrid and other lower-emission vehicles. For buyers weighing up a new EV, plug-in hybrid or fuel-efficient model, the headline appeal is obvious: a lower rate can reduce the cost of borrowing and may make a higher purchase price feel more manageable. - read more
Australia’s new-car market is showing more signs of competition, with recent industry updates pointing to sharper drive-away offers, run-out campaigns and finance-led promotions across selected brands. For buyers, that can make the showroom feel more attractive than it did during the tight-supply years, when wait times and limited stock gave sellers more pricing power. - read more
Australia's used-car market appears to be moving into a more balanced phase, with recent industry updates pointing to improved vehicle availability and less pressure on prices across some mainstream segments. That is welcome news for buyers who spent the past few years dealing with limited stock, long new-car wait times and unusually firm second-hand values. - read more
The Reserve Bank of Australia's latest decision to leave the cash rate unchanged keeps car buyers in a familiar holding pattern: borrowing costs are not rising sharply, but they are not easing quickly either. For households planning a new or used vehicle purchase, that means the focus should remain on preparation, comparison and affordability rather than waiting for a dramatic rate shift. - read more
